Shopping cart

Return Policy

We want you to be happy with your purchase but understand that sometimes an item needs to be returned. Please review the return policies below and contact us with any questions.

  • With some exceptions (outlined below), you may exchange any book or non-book item in its original condition for its full value (excluding shipping cost) within 7 days of receiving your order. Non-Book items must also include all original tags and/or packaging.
  • Without a receipt/invoice, a return may be approved for exchange or store credit at the manager's discretion and only at the current value of the book. Please contact us for details.
  • For all exchanges, the customer is responsible for the costs of return shipping. We recommend you return your items using an insured and traceable method. We are not responsible for packages lost or damaged during the return transit.
  • Special order items that are not usually carried and have been ordered specifically at your request may not be returned.
  • If you receive your order and find an item to be missing, incorrect, or damaged please contact the store within 7 days, so that we may address and resolve the issue as quickly as possible for you.

Exceptions

Yarn -
Yarn in original condition, unused and undamaged with original label and packaging intact may be exchanged within 30 days of purchase with original receipt. 
 
Artisan Crafts - All Sales Are Final
Our locally made crafts are one of a kind and sold on consignment so all sales are final. 
 
Holiday items - All Sales Are Final
For gift wrap, cards, ornaments, and paper goods, all sales are final.